Health and safety: The Importance of Trained Staff

HealthIn the managing staff business, or any business for that matter, having a staff fully trained in health and safety precautions is an absolute must, especially concerning the proper use and storage of chemicals, reporting slips, trips, falls, or even more severe injuries.

Equipment and Chemicals

This kind of training in hospitality is important because not only are your employees dealing with heavy equipment such as vacuums and the cleaning cart, but they are also handling the cleaning chemicals. Such chemicals are listed in OSHA’s MSDS binder, copies of which should be placed in strategic locations where they’re easily accessible. Part of health and safety training is showing your employees where that binder is at.

Secondly, when training your employees on equipment and chemicals, learning proper storage and labelling of chemicals is a must as well. They need to know what levels of dilution—if any–for cleaning are necessary so they do not spray the full-strength of a solution and possibly inhale vapours that could make them feel ill. Also, not having the right dilution level of a mirror cleaner could leave customers feeling ill in their hotel rooms should they encounter lingering vapours.

Slips, Trips, Falls and Other Injuries

When training your employees in health and safety procedures, part of this needs to center around slips, trips, falls, and other injuries. They need to make sure that they wear slip-resistant shoes, if their job requires it, and they know to put up a wet floor sign when they mop, especially in areas where there is a lot of traffic. If they’re operating anything that might pose any level of danger, even so much as a box knife, they need to be trained to pull the blade back inside the housing when they’re done with it.

Proper Reporting

When employees are trained, they need to be shown how and where to report any personal injuries.

Making sure your hospitality staff are trained well on health and safety matters should be one of your highest priorities, so that all your employees are safe.

Read More