“Smile and the world smiles with you.” “Turn that frown upside down.” “Smile. Today’s a new day.” It seems most everywhere people are telling others to smile. Business managers have been giving this advice for hundreds of years, and they have good reason to be. A smile given to a customer indicates good service, a nice environment, and great business management. That customer who sees you smile will remember you and your workplace. When that happens, client loyalty swiftly follows. Furthermore, people who smile regularly experience emotional benefits, improved relationships, and better health to boot.
Nothing beats service with a smile
Good service is necessary for continued business, but nothing beats service with a smile. It’s been proven that smiling, even when we aren’t in the greatest mood or feeling particularly happy, can cause improvements at work and at home. If you’re pleasant and cheerful with your boss, co-workers, and clients, most likely they’ll be nicer to you, too. Unsurprisingly, this leads to a happier work environment and more repeat customers. Studies have found that displays of happiness, whether genuine or not, can improve the atmosphere of a business. However, it’s important to note that simply suppressing negative feelings does not have the same effect as smiling.
Smile slows down heart rate and causes the body to relax
By smiling, you’re not only improving your relationships with others, you’re also improving your health. Smiling slows down heart rate and causes the body to relax. People who smile often are less likely to develop heart-related diseases, and it cases reduced stress as well. Stress shows up in our movements, our speech, and also in our faces. When we smile, we make ourselves look fresh, rejuvenated, and positive to the world around us. Part of the reason for this is that when we smile we release serotonin and endorphins into our bodies.
Research has shown that smiling releases endorphins, our body’s natural painkillers. It also releases the brain chemical, serotonin, which is the “feel good” chemical responsible for our good moods. Genuine smiles are the only type of smile that creates these positive effects. So if you’re having a difficult time smiling for real, have some positive memories or funny moments that you can reflect on to get that genuine smile going. Have you ever had a bad day and someone smiled at you? You probably smiled back, right? Even if you have to fake a smile due to an overly exhausting work day, your smile can trigger someone else’s smile response.
The benefits of smiling go on and on from there. Smiling makes people look younger and more attractive. It causes others find you more trustworthy and more likeable. It even creates increased productivity on the job. (Ever hear of “whistling while you work?” There’s a reason it’s a famous saying.) More importantly, by smiling, you’re giving others the opportunity to smile with you. Customers will remember that you took the time to make them smile, and they’ll want to come back due to the great customer service they received, increasing your success at work and improving your mood on the job and at home, too.Read More